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How to Build a Customer Portal in Odoo Website Module

Building a Customer Portal in the Odoo Website Module is a powerful way to enhance client interaction and self-service within your Odoo ERP environment. The portal allows customers to log in, track orders, view invoices, submit support tickets, and even download key documents—all in one place.


Setting it up involves enabling portal access for selected contacts, customizing the layout through the Website Builder, and configuring user permissions. The flexibility of Odoo ERP means you can extend this portal with additional modules like Helpdesk, Project, or eCommerce, depending on your business needs. For consultants and developers, using Odoo Studio can help tailor the portal’s design and workflow further without deep coding.


Have you built or customized a customer portal in Odoo before? Share your experiences, best practices, or challenges you've faced during implementation. Let’s help each other build better client experiences with Odoo!

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